In accordance with the European General Data Protection Regulation (AVG), we are particularly vigilant about the collection and processing of your data and do our best to guarantee you the highest level of confidentiality and service.
Below you will find details of the measures we take.

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‍Who is responsible for processing your data?

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‍The Controller for the Processing of your personal data is:

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PORTOMATIC BV

Toll Avenue 91  

B-1932 Sint-Stevens-Woluwe

Company number: 0438 043 981

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For any questions related to your personal information, please contact us by emailing us at privacy@portomatic.be‍

When and why do we collect your personal information?

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We are required to collect and process your personal data for the following purposes:

• To respond to your requests for quotes, contact or information;
• To implement and monitor the agreements we have entered into;
• To ensure the follow-up of our commercial relationship;
• To provide you with optimal navigation on our website;
• To comply with various legal obligations.

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Your personal data will be processed on the basis of:

• your consent;
• A contractual or pre-contractual relationship;
• a legal obligation.

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In addition, we will inform you of your rights regarding your personal data via an email following the collection of this data.

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‍How long will your data be kept?

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‍Your data will be kept for the time necessary for the activities for which it was collected and in accordance with applicable laws.As a customer or supplier:

• We keep your data for the duration of our commercial relationship and for legal reasons for 10 years after it ends.

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If you are not a customer:

• Your personal data will be kept for 3 years after our last contact (or 5 years if we have prepared an offer).
• Your information will never be sold or passed on to third parties for commercial purposes.

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‍What rights do you have?

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‍In application of the European General Data Protection Regulation (GDPR), you have the following rights:

• access to your data;
• rectification of your data in case of errors or inaccuracies;
• withdrawal of your consent;
• or, in certain cases, deletion of your data.

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To exercise these rights, you can:

• send an e-mail to privacy@portomatic.be
• or send a letter to Portomatic BV Tollaan 91 1932 Sint-Stevens-Woluwe  

with your first and last name, your e-mail address and your telephone number and the reason for your request.

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We will respond as soon as possible.

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‍Who has access to this information?

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‍Your data are processed by our company (see the section on the data controller above).Depending on the processing involved, your data are managed by our internal services or by our technical suppliers, who are themselves subject to reinforced obligations regarding security, protection and confidentiality of personal data.We will not sell or rent your personal data under any circumstances.Your data are not transferred outside the European Union.

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‍Servers, website and cookies:

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‍Our servers are secure and located in Europe.Our website does not use cookies specifically for marketing or advertising. The ones we use are only intended to give you the best possible experience.In any case, we remind you that you can oppose the setting of cookies by configuring your browser.

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‍What to do in case of complaints?

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‍If you wish to make a complaint about the way we have processed your personal data, please contact us at the e-mail address privacy@portomatic.be‍

If you are not satisfied with our response or believe that we are not processing your personal data in accordance with the law, you may file a complaint with the Data Protection Authority https://www.gegevensbeschermingsautoriteit.be‍

‍Adjustment

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‍Please note that this privacy page may be amended or supplemented by Portomatic BV at any time, in particular in order to comply with legal, regulatory or technological developments. In such case, the date of update will be clearly indicated at the bottom of this page.

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‍Lastupdate: March 2020